PRIVACY POLICY – SKINS4TF2.COM
Effective Date: November 25, 2025
This Privacy Policy outlines how skins4tf2.com (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services, including purchasing and receiving gaming skins and in-game items. By accessing or using our Website, you agree to the practices described in this Privacy Policy.
- DATA CONTROLLER
KATMIZ TECH LTD (Company No. 16704503), registered in England and Wales, serves as the Data Controller responsible for managing your personal data.
Contact Email: info@skins4tf2.com
- INFORMATION WE COLLECT
We gather various types of information to provide and improve our services, including:
Identity and Contact Data:
Name, email, billing address, and other details you provide during registration or checkout.
Transactional Information:
Order history, invoices, receipts, and payment confirmations.
Payment Information:
Processed securely by authorized third-party providers (full card numbers are not stored by us).
Steam / Trading Data:
Steam username, trade URL, transaction and delivery status.
Technical Data:
IP address, browser/device type, operating system, referral source, and cookie identifiers.
Communications:
Messages exchanged with our support team or via forms, emails, or correspondence.
Verification Data:
Identity documents, proof of address, date of birth, and other information needed for AML/KYC compliance as required by payment partners or regulators.
- HOW WE COLLECT INFORMATION
We obtain data from multiple sources:
• Directly from you:
During account registration, checkout, or when contacting support.
• Automatically:
Via cookies, analytics tools, and other tracking technologies when browsing our website.
• Third Parties:
Payment processors and service providers (e.g., PayPal, Stripe, WooCommerce).
- HOW WE USE YOUR DATA
We use your personal information for the following purposes:
• To process and complete your orders, including delivering in-game items via Steam trade offers.
• To communicate updates, confirmations, or support responses regarding transactions.
• To maintain, secure, and improve the Website and our services, including analytics, debugging, fraud prevention, and risk management.
• To comply with legal, regulatory, tax, accounting, and AML/CTF obligations.
• To enforce our Terms of Service and protect our rights.
Data is processed only to the extent necessary for fulfilling these purposes.
- DISCLOSURE AND SHARING OF DATA
Your information may be shared in limited circumstances:
• Payment processing and fraud prevention:
Banks, card schemes, and payment providers for AML checks, chargeback handling, and fraud detection.
• Operational and technical services:
Hosting, analytics, communications, and customer support providers.
• Steam/Valve:
When required to execute trade offers or transactions.
• Regulators or professional advisors:
Where legally mandated or necessary to protect our rights.
We do not sell your personal data. Payment details are processed directly by authorized providers and KATMIZ TECH LTD does not store full card numbers.
- COMMUNICATIONS
We may use your email to:
• Send order confirmations and trade notifications.
• Provide service or security alerts.
• Send marketing messages if you have opted in (you may unsubscribe at any time; transactional emails will continue as required).
- COOKIES AND TRACKING
We use cookies and similar technologies to:
• Operate the Website properly.
• Remember user preferences.
• Conduct analytics and improve the Website.
• Support marketing efforts.
You may manage or disable cookies via your browser settings or our cookie preferences center. Some website features may not function correctly if certain cookies are blocked.
- DATA RETENTION
We retain data according to the following guidelines:
• Support correspondence:
Retained as long as needed to address queries and maintain records.
• KYC / AML documents:
Retained for at least five years or longer where required by law.
• Cookies and analytics:
Stored for their lifespan or until deletion.
• Order and transaction data:
Kept for up to six years to meet accounting and legal obligations.
- YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal information:
• Access, correct, or delete your data.
• Restrict or object to certain processing activities.
• Receive your data in a portable format.
• Withdraw consent where processing is consent-based.
• Lodge a complaint with your supervisory authority.
To exercise these rights, contact us at: info@skins4tf2.com
Our services are designed for adults aged 18 or older. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us for deletion. You may also contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.
- THIRD-PARTY LINKS
Our Website may include links to external websites. We are not responsible for their privacy practices and encourage reviewing their policies before sharing personal information.
- POLICY UPDATES
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Website after updates indicates your acceptance of the revised Privacy Policy.
- INTERNATIONAL DATA TRANSFERS
Your data may be transferred outside the UK/EEA, for instance when payment partners or banks operate abroad. In such cases, we ensure appropriate safeguards, such as adequacy decisions or Standard Contractual Clauses, are applied.
- DATA SECURITY
We implement technical and organizational measures to protect your information, including encryption and access controls. However, no system is entirely secure, and you are responsible for keeping your login credentials confidential.
Certain transactions may be subject to automated fraud or compliance checks by payment providers or banks, which could affect transaction approval. You have the right to request human review of any decision affecting your transaction.
CONTACT US
KATMIZ TECH LTD
33 Queen St London, London, England, EC4R 1AP
Email: info@skins4tf2.com